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Translation

On occasion the documentation that needs to be Notarised may not be in English.  If the document is in a different language, the Notary can organise for the document to be translated first.

This is important so that the Notary is confident that you understand the nature of the legal document that you are signing. Translations add further complexity into the matter so if there is a time constraint then please seek assistance as soon as possible.

Talk to our team today on:
0330 017 6309

Stephen Gordon
Stephen Gordon
Head of Business Legal Services

Preparing To See A Notary

Although every case will be different, you will need to ensure:

  • You make an appointment
  • You bring evidence of your identity to the appointment, such as a current valid passport and/or driving licence and a recent utlity bill or bank statement with your name and address on it
  • You understand any documents involved, particularly if it is not in English
  • You bring any documents to the appointment that are relevant to the matter

What Is The Cost?

The fee will be based upon the amount of time that is spent dealing with your matter, however a quotation will be provided in advance.  All quotes are subject to VAT.

For more information, or to arrange an appointment with Stephen Gordon, call 0330 017 6302or email info@bannerjones.co.uk.

*calls cost no more than a local 01 number and are included in your mobile minutes.

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97% of our clients would recommend us to a friend
(Ongoing Client Survey)

I would like to put on record my great appreciation of the efficient manner in which you have dealt with the estate. At all times you have been so helpful and your advice when things seemed to be falling apart has minimised my stress level.

Mr S, Sheffield

The service I received couldn't have been better!

Mrs C, Chesterfield

The receptionist staff on both days we visited your office were extremely friendly and the whole experience of dealing with Banner Jones was wonderful

T Howard

I am very grateful for all your efforts and a very satisfactory result. I cannot thank you enough for a first class service and I will happily recommend you to my friends and family.

Mr W, Nottingham

We’re really grateful for the work you did for us. 10 out of 10!

Mr & Mrs S, Bridlington

Many thanks for such an efficient service.

Monaco

Guide

Regulation

 

The notarial practice of Stephen Gordon and Matthew Maiden is regulated pursuant to the Legal Services Act 2007 by the Master of the Faculties through the Faculty Office of the Archbishop of Canterbury.

Professional Indemnity Insurance

Our Notary is covered by Banner Jones Solicitors Professional Indemnity Insurance.   The Professional Rules for Notaries can be accessed either on the  Faculty Office website or the Notarial services website.

 

Complaints Procedure

The vast majority of our clients are totally satisfied with the Notarial service we provide, however, in order to comply with the Notaries' Code of Practice, we need to advise you of what to do should you become unhappy with our service.

Our Notarial practice is regulated by the Faculty Office of the Archbishop of Canterbury:

The Faculty Office

1, The Sanctuary

Westminster

London

SW1P 3JT

Telephone 020 7222 5381

Email Faculty.office@1thesanctuary.com

Website www.facultyoffice.org.uk

1. If you are dissatisfied about the service you have received please do not hesitate to contact the notary dealing with your matter.

  1. If we are unable to resolve the matter you may then complain to the Notaries Society of which our notaries are members, who have a Complaints Procedure which is approved by the Faculty Office.  This procedure is free to use and is designed to provide a quick resolution to any dispute.
  2. In that case please write (but do not enclose any original documents) with full details of your complaint to :-

The Secretary of The Notaries Society

Old Church Chambers

23 Sandhill Road

St James

Northampton.  NN5 5LH

Email secretary@thenotariessociety.org.uk

Tel : 01604 758908

 

4. If you have any difficulty in making a complaint in writing please do not hesitate to call the Notaries Society/the Faculty Office for assistance as above.

  1. Finally, even if you have your complaint considered under the Notaries Society Approved Complaints Procedure, you may at the end of that procedure, or after a period of eight weeks from the date you first notified me that you were dissatisfied, make your complaint to the Legal Ombudsman, if you are not happy with the result :

Legal Ombudsman

PO Box 6806

Wolverhampton

WV1 9WJ

Tel : 0300 555 0333

Email :  enquiries@legalombudsman.org.uk

Website :  www.legalombudsman.org.uk

 

  1. If you decide to make a complaint to the Legal Ombudsman you must refer your matter to the Legal Ombudsman within six months from the conclusion of the complaint process.

 

Talk to our friendly team today on: 0330 017 6309

Stephen Gordon
Stephen Gordon
Head of Business Legal Services
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