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Coronavirus Information: find out how each department has adapted their services

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Coronavirus Notice

We are still open and here for you.

Although our offices are now closed to clients, the majority of our staff have system access from home and phone calls where appropriate will be diverted. Please therefore continue to use the main office and direct dial numbers for the staff member you wish to contact and you will be put through.  Post will still be received and dealt with*, however, email contact may be the most effective form of communication over this period as some of our team will be working variable hours to assist with child care etc.

Please note that if you need to make a payment, it can be taken online via this link: https://www.bannerjones.co.uk/payments/new

*Our office in Nottingham is shared with another business who manage the incoming post.  The office is now closed meaning that any post sent to the Nottingham address may not be received. If possible please email it to us instead to avoid delays.

Home visits

We are asking that clients who are in a high risk category have their matter dealt with remotely by phone, Facetime or Skype wherever possible. In the event that we are asked to complete an urgent home visit, we will ensure that we are not putting you at risk by increased hygiene measures and we ask the same of you in return.   We will therefore ask you to sign an agreement that you both agree to the meeting despite any risk. If we are unable to assist due to staff being quarantined we may seek to refer your matter to another solicitor where possible. 

May we take this opportunity to send our best wishes to you and your families during this time, and we hope you can stay safe.

 

 

 

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