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Where did you study?
University of Huddersfield

When did you Qualify?
1988

 

What do you specialise in?

Jayne is a practising Solicitor, Director of Banner Jones and currently holds the role of the company’s Compliance Officer for Legal Practice and Money Laundering Reporting Officer.

Jayne has played a leading role in developing best practice and risk management at Banner Jones. She utilises her wealth of experience and knowledge to the benefit of our clients by:

  • overseeing our client care policies and risk management;
  • ensuring compliance with our statutory obligations and those set by our regulatory body, the Solicitors Regulation Authority, including anti-money laundering and anti-terrorism;
  • auditing the work of members of our various teams to ensure high standards of service are delivered.

Compliance is sometimes seen as a ‘tick box’ exercise but at Banner Jones we make those systems part of our culture; they are part of the service you receive as one of our clients whether you are an individual or a business. It is also how we ensure quality and consistency of client service and how we manage the risks to our clients that legal work inevitably generates. We do this by training our staff and we ensure that compliance is at the core of what we do. We constantly review how we work so that we can deal with new situations in a pro-active way and so that our systems are always up to date.

Accreditations: As testament to our systems in April 2012 we secured a renewal of the Specialist Quality Mark for our legally aided work in our Crime, Family and Family Mediation Departments. We also obtained the Law Society’s accreditation to be part of their Conveyancing Quality Scheme (CQS) and have just been approved for a second year.

Testimonials

I just wanted to say a massive thank you for all your help with the annoyingness you have had to deal with, we understand it wasn't an easy process but we fully appreciated how brilliant you were, we would highly recommend you. Was always a pleasure to speak even through the chaos. Thanks to Jayne also.

Mrs S, Wharncliffe

Thank you for sending me a copy and being so swift in requiring information from the sellers.  I am thoroughly impressed by the change from my previous experience of really poor service from solicitors.

 

Mrs F, Sheffield

Thanks so much to you and Jayne for all your help and hand holding - it has been very much appreciated!

Ms W, Sheffield

We just want to express our sincere thanks for the professional and efficient way in which you and your team have dealt with the conveyancing following the sale of my late Aunt's property.

Jessica and Jade were extremely helpful and professional also and it was a pleasure to know they were picking up the reins should you be otherwise engaged.

We would have no hesitation in using the services of Banner Jones on a future matter.

Mr & Mrs L, Derbyshire

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