In March this year Banner Jones became a member of the LawNet scheme, a national network of law firms committed to excellence. Each member firm is independently audited to ensure they continue to deliver the highest standards in client care and professional service, to give you peace of mind that your case will be handled expertly, and that your interests will come first.
The latest results of almost 80,000 independent client satisfaction surveys show more than 90% of LawNet clients gave the highest ranking for their experience, with firms rated at 98% for their understanding of needs and clear communications. And 96% of clients said they would recommend their LawNet firm to others.
LawNet was established in 1989 to enable a collaborative, national network where independent law firms could share knowledge, best practice and expertise.
- Better service– quality assured law firms; independently audited
A good lawyer must be expert in the law; that goes without saying. But they also need to show a firm commitment to providing a clear, practical legal service with the highest quality procedures in place, giving you peace of mind that your case will be handled expertly. You can be confident that LawNet firms provide this, as every LawNet member is hand-picked, giving you confidence that you will receive only the best advice and services – quickly, efficiently, and at the right cost.
Every LawNet member must secure and maintain the LawNet ISO9001 quality assurance standard - which includes regular independent evaluation, providing in-depth analysis of their performance and recommendations for continuous improvement to ensure customers receive the best possible service.
- Better resources– local service, national resources
The combined income of the firms comprising LawNet is currently in excess of £350m – equivalent to a UK Top 20 law firm – with members ranging from £2m to £25m turnover. It enables the network to provide LawNet firms with access to the types of resources normally only available in the largest firms. This means that customers benefit from a superior legal service combining local knowledge and personal detail backed by a depth and breadth of expertise comparable with the biggest law firms in the country.
- Better connected– network of over 2,000 solicitors
As a LawNet member firm we are part of a network of over 2,000 lawyers across the UK, and with links across Europe through the Eurojuris network. Everyone in the network is committed to sharing expertise, knowledge and best practice - which ensures that you benefit from the experience and resources of not just your solicitor but the entire network.
LawNet does not seek to profit from its members, only to see them grow and be successful in their local market. Visit www.lawnet.co.uk for more information.