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Alternative Dispute Resolution

Court proceedings are by no means the only forum available to resolve a dispute.

There are a range of different methods of Alternative Dispute Resolution or ADR available to assist parties in achieving settlement or resolution of their differences.


Negotiation can be used at any stage of a dispute and can take place at any time, either by way of correspondence, telephone calls or a meeting. Utilising negotiation at an early stage can limit the costs incurred by the parties, if successful. 


Mediation involves the instruction of an independent third party (the mediator), who is appointed by the parties to assist and facilitate achieving a resolution between the parties.  This process can assist the parties in appreciating the strengths and weaknesses of their respective cases and encourage them to set their expectations at a reasonable level.  Mediation can be undertaken either prior to or during the course of court proceedings.   


Arbitration entails the appointment of an independent third party (the Arbitrator), who is often an expert in the subject matter of the dispute, to determine the dispute.  Arbitration is often used where the terms of a contract provide for the parties to utilise this form of resolution, for example under the terms of a lease or construction contract.  


We are experienced in dealing with Land Registry and construction adjudication.

Expert Determination

Expert determination is a process that involves the appointment of an independent third party, who is an expert in the subject matter of the dispute, to help resolve the dispute.  This process can be extremely useful where the subject matter of the dispute is technical and requires specialist knowledge and understanding.  The decision can be legally binding with the prior agreement of the parties.

We offer an initial fixed-fee appointment followed up with a detailed advice letter, to assist you in establishing the merits of your case and to provide you with a suggested course of action.

97% of our clients would recommend us to a friend
(Ongoing Client Survey)

Thank you Rob. You have given us a very good service.

Mr T, Sheffield

Banner Jones were very considerate to our needs, and flexible in the way they handled our case. We were very happy with the service provided by Michael Parker, and would not hesitate to recommend him, and are very grateful for his support.

Neil Stringfellow

I have used Michael Parker for various litigation matters, and have found his advice invaluable and his communication excellent. I have had extensive experience with difficult litigation over the past 30 years, and I would not hesitate to recommend both Michael and Banner Jones to anybody.

Marco Pirroni

We would like to express our sincere thanks for all the work that Oliver has carried out. From the outset, Oliver has been extremely helpful, frank and honest and dealt with our claim with the upmost professionalism. We would without a doubt recommend Oliver to friends, family and acquaintances.

Mr H & Miss B, Clipstone

Service provided was excellent. All the staff were very helpful, considerate and professional. I would highly recommend to friends and family.

Mr W, Nottinghamshire

Banner Jones was more than helpful, the appointment was made straight away and I was given all the information I needed for the appointment. Everything was made very clear and the staff and the solicitor were also very helpful and friendly – I would definitely use again!

Mrs T, Chesterfield

I was very happy with the service provided to me. Very helpful and fgood advice was given, we were kept informed all throughout our situation.

Mr G, Nottingham

Thanks for the professional support throughout these matters and well done, 2 out of 2 is a good result to say the least!

Hopefully it's plain sailing from now on but I will definitely keep your info to hand.

Mr S, Chesterfield

Just a quick thank you for your efforts over the past few weeks.

You've made this process as simple and stress free for me as it could have been. Very much appreciated.

Mr D, Sheffield

Top man, Lee. Thank you! You've been very helpful.

Mr L, Chesterfield

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Talk to our friendly team today on: 0330 017 6309

Rob  Stubbs
Rob Stubbs
Head of Dispute Resolution
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