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If you are a landlord of private residential property then you may unfortunately be faced with problematic tenants.  In these circumstances we appreciate that it is essential to find both a practical and legal resolution to these issues as swiftly as possible.

Our expert dispute resolution team are ready to help. For more information, call us in confidence on 0330 017 6307.

Talk to Banner Jones

We are ready to help you


Our experienced Landlord & Tenant advisors in Chesterfield, Sheffield and Mansfield combine their knowledge of this specialised area of law with practical advice.

In the event that you are experiencing problems with a tenant, the services we offer are as follows:

  • We can write to your tenant demanding payment of any rent arrears. If the Tenant fails to comply with this demand we can then take action to terminate the tenancy.
  • The next stage would be to serve a Notice Seeking Possession on your Tenant. We can prepare and serve the appropriate Notice on your behalf.
  • It may be that you have not encountered any problems with your Tenants but simply wish to retake possession of the property. If this is the case, we can again prepare and serve the appropriate Notice on your behalf.
  • Once the Notice Seeking Possession has expired Court proceedings can be issued to recover possession of your property. We will discuss this with you and issue Court proceedings requesting and order for possession and, if appropriate, we will also ask the Court for Judgment for the rent arrears.
  • If your tenant fails to move out of the property on or before the date given by the Court, we will then apply for a Warrant of Possession which will involve the Bailiff meeting you at your property and evicting your tenant.

We can also provide advice in relation to the pitfalls of failing to protect a Tenancy Desposit as per the statutory requirements and to assist you in taking preventative steps to avoid such issues or to find the most effective ways to overcome them.

We also provide advice in relation to the following claims:

  • Breach of tenancy conditions
  • Defending claims for disrepair
  • Defending claims for unlawful eviction
  • Recovery of rent arrears (Debt Recovery)

Possession Claims

If your tenants are not paying rent, have breached some other term of the tenancy or if you simply want recover possession of your property as quickly as possible, we can assist you with all of the necessary steps from serving notices, issue Court proceedings, representing you at Court hearings and arranging an eviction. Each stage is set at a FIXED FEE.


Our Costs


Court Fees

Total Cost for Stage

Letter chasing rent arrears





Serving Notice Seeking Possession





Possession Proceedings

(Section 21 )





Possession Proceedings

(Section 8)





Warrant for Possession







If you are experiencing problems with your landlord, we can advise you on your rights and take legal action against your landlord where appropriate.

The types of case that we may be able to assist you with are as follows:

  • Defending possession proceedings
  • Disrepair claims
  • Claims for unlawful eviction
  • Failure to protect Tenancy Deposits

The receptionist staff on both days we visited your office were extremely friendly and the whole experience of dealing with Banner Jones was wonderful

T Howard

The service I received couldn't have been better!

Mrs C, Chesterfield

I would like to put on record my great appreciation of the efficient manner in which you have dealt with the estate. At all times you have been so helpful and your advice when things seemed to be falling apart has minimised my stress level.

Mr S, Sheffield

Very efficient, friendly and professional. We would definitely recommend to friends and family. They made the whole experience problem free.

Mrs W, Mansfield

We’re really grateful for the work you did for us. 10 out of 10!

Mr & Mrs S, Bridlington

Brilliant service, kept well informed all the way through the process. Would definitely recommend.

Miss H, Nottinghamshire

Just a quick thank you for your efforts over the past few weeks.

You've made this process as simple and stress free for me as it could have been. Very much appreciated.

Mr D, Sheffield

Frequently Asked Questions

How do I fulfil my duties as landlord and adhere to social distancing?

You are still required to fulfil your legal responsibilities as a landlord. Providing and maintaining safe and decent accommodation, providing those certificates demanded by law and abiding by your side of the tenancy agreement.

The Government is encouraging landlords and tenants to take a pragmatic, common-sense approach to non-urgent issues and recommends that access to a property is only proposed for serious and urgent issues.

Landlords are still obliged to provide tenants with all necessary gas and electrical safety and any other relevant certifications required. However, there is a little flexibility with this as well.

There are provisions in both regulations to account for situations in which a landlord cannot fulfill their duties but you must demonstrate that you have taken all of the reasonable steps to comply with the law. and also keep records of your actions.

What can I do if my tenant is in rent arrears due to Coronavirus?

As always, it is sensible to be pro-active in this situation. Contact your tenants to discuss their financial circumstances.

It is important that your tenant understands that any rent that is deferred during this period will still be expected to be paid back later as part of a payment arrangement. You may be able to offer guidance on the different types of support available to them be able to continue payments. Depending on the response that you receive from your tenant you may also consider applying for a mortgage payment holiday.

If needed, there are still legal procedures available to you but the Coronavirus Act 2020 has extended time-frames of notice periods and widened the pre-action protocol for possession claims to encourage more contact and exchange of information between landlords and tenants.

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