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Apostille

In certain cases you will need an additional certificate from your Notary to prove the authenticity of the papers. This is known as an Apostille and whether you need one depends on your document’s destination as this varies from country to country.

Our Notaries, Stephen Gordon (Chesterfield) and Matthew Maiden (Mansfield) will assess from the outset whether an Apostille is necessary in your case. The Apostille is used to certify your Notary’s identity and authority to practice and in the UK the certificate is issued by Foreign and Commonwealth Office (FCO).

If your notarised documents are to be used in a country that has signed up to The Hague Convention then an Apostille will normally be sufficient for your documents to be accepted in that country.  This is because there is a reciprocal agreement between countries signed up to Convention 12 of The Hague Convention stating that member states will accept paperwork apostilled in any of the other member states.

There are, however, some countries who will still insist upon legalisation and we can advise whether this is needed in order for your notarised documents to be accepted. 

Talk to our team today on:
0330 017 6309

Stephen Gordon
Stephen Gordon
Head of Business Legal Services

Preparing To See A Notary

Although every case will be different, you will need to ensure:

  • You make an appointment
  • You bring evidence of your identity to the appointment, such as a current valid passport and/or driving licence and a recent utlity bill or bank statement with your name and address on it
  • You understand any documents involved, particularly if it is not in English
  • You bring any documents to the appointment that are relevant to the matter

What Is The Cost?

The fee will be based upon the amount of time that is spent dealing with your matter, however a quotation will be provided in advance.  All quotes are subject to VAT.

For more information, or to arrange an appointment with Stephen Gordon, call 0330 017 6302or email info@bannerjones.co.uk.

*calls cost no more than a local 01 number and are included in your mobile minutes.

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The service I received couldn't have been better!

Mrs C, Chesterfield

I would like to put on record my great appreciation of the efficient manner in which you have dealt with the estate. At all times you have been so helpful and your advice when things seemed to be falling apart has minimised my stress level.

Mr S, Sheffield

The receptionist staff on both days we visited your office were extremely friendly and the whole experience of dealing with Banner Jones was wonderful

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I am very grateful for all your efforts and a very satisfactory result. I cannot thank you enough for a first class service and I will happily recommend you to my friends and family.

Mr W, Nottingham

We’re really grateful for the work you did for us. 10 out of 10!

Mr & Mrs S, Bridlington

Many thanks for such an efficient service.

Monaco

Guide

Regulation

The notarial practice of Stephen Gordon and Matthew Maiden is regulated pursuant to the Legal Services Act 2007 by the Master of the Faculties through the Faculty Office of the Archbishop of Canterbury.

 

Professional Indemnity Insurance

Our Notary is covered by Banner Jones Solicitors Professional Indemnity Insurance.   The Professional Rules for Notaries can be accessed either on the  Faculty Office website or the Notarial services website.

 

Complaints Procedure

The vast majority of our clients are totally satisfied with the Notarial service we provide, however, in order to comply with the Notaries' Code of Practice, we need to advise you of what to do should you become unhappy with our service.

Our Notarial practice is regulated by the Faculty Office of the Archbishop of Canterbury:

The Faculty Office

1, The Sanctuary

Westminster

London

SW1P 3JT

Telephone 020 7222 5381

Email Faculty.office@1thesanctuary.com

Website www.facultyoffice.org.uk

 

1. If you are dissatisfied about the service you have received please do not hesitate to contact the notary dealing with your matter.

  1. If we are unable to resolve the matter you may then complain to the Notaries Society of which our notaries are members, who have a Complaints Procedure which is approved by the Faculty Office.  This procedure is free to use and is designed to provide a quick resolution to any dispute.
  2. In that case please write (but do not enclose any original documents) with full details of your complaint to :-

The Secretary of The Notaries Society

Old Church Chambers

23 Sandhill Road

St James

Northampton.  NN5 5LH

Email secretary@thenotariessociety.org.uk

Tel : 01604 758908

 

4. If you have any difficulty in making a complaint in writing please do not hesitate to call the Notaries Society/the Faculty Office for assistance as above.

  1. Finally, even if you have your complaint considered under the Notaries Society Approved Complaints Procedure, you may at the end of that procedure, or after a period of eight weeks from the date you first notified me that you were dissatisfied, make your complaint to the Legal Ombudsman, if you are not happy with the result :

Legal Ombudsman

PO Box 6806

Wolverhampton

WV1 9WJ

Tel : 0300 555 0333

Email :  enquiries@legalombudsman.org.uk

Website :  www.legalombudsman.org.uk

 

  1. If you decide to make a complaint to the Legal Ombudsman you must refer your matter to the Legal Ombudsman within six months from the conclusion of the complaint process.

 

Talk to our friendly team today on: 0330 017 6309

Stephen Gordon
Stephen Gordon
Head of Business Legal Services
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