Toggle navigation

Workplace Mediation

Mediation is a voluntary and confidential form of alternative dispute resolution. It involves an independent, impartial third party helping two or more individuals or groups to reach a solution that works and is acceptable for everyone.

The aim of mediation in the workplace is to restore and maintain the working relationship if at all possible. The focus is therefore on finding a way to work together going forward, not dwelling on what has happened in the past and who is to blame.

Resolutions made by way of mediation are not legally binding and there won’t be a judgment enforced on the parties. The benefit of mediation is that it allows the parties to agree much more creative ways of settling their dispute. Instead of being bound by legal principles and the main remedy in the courts of financial compensation, with the assistance of a mediator, the parties can reach a resolution that they are happy with, which might include an apology, training, a structured payment or renegotiation of a contract.

Banner Jones is delighted to be able to offer mediation to our clients by specially trained mediators to resolve disputes that arise in the workplace.

Furthermore, where a grievance has arisen in the workplace, the use of an impartial third party mediator to try to resolve the issues is recommended in the ACAS Code of Practice, and therefore taking part in mediation can help you to show that you have complied with the Code if you need to in any subsequent claim.

97% of our clients would recommend us to a friend
(Ongoing Client Survey)

It just goes for me to say thank you for your help and assistance and especially the advice in this matter and should A2Z have the need for similar services. We will certainly consider Banner Jones first

A2Z computers, London

The receptionist staff on both days we visited your office were extremely friendly and the whole experience of dealing with Banner Jones was wonderful

T Howard

Although you are now part of Banner Jones, to me you are still Glossops, and the service we receive is part of why we have been with you for so many years.

Mr T Pass

If in future I need legal advice my preference will be with Banner Jones after such great service

Mr Kingston

Very good. I am pleased with the outcome of it all. I am very pleased that I came to Mediation.

Mr W, Wymeswold

Latest News

Get in touch today

Contact us

Talk to our friendly team today on: 0330 017 6309

Katie  Ash
Katie Ash
Head of Employment Law
Sara Ellison
Sara Ellison
Sara Patel
Sara Patel
Email us Request a callback

Talk to our team